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FlightSim Shop FSX FS2004 X-Plane Prepar3D Best Quality Flight Simulator Addons Aircraft Scenery Panel tools & more
Conditions of Use Conditions of Use
SurClaro.com offer you a wide variety of online products and services, including general and personalized content and online and downloadable applications (the Service) on the following terms. By using the Service in any way you are agreeing to comply with these terms, which we may update without notice and encourage you to check out here at any time. Unless we expressly note otherwise, these terms incorporate and supersede any other terms associated with the files and applications available on the domain www.surclaro.com, its sub-domains, and any international counterparts and sub-domains, as well as affiliated domains and sub-domains operated by SurClaro

You will provide accurate and current information on all registration forms on the Service. You will not impersonate any person or entity or misrepresent your affiliation with a person or entity.

We take your privacy seriously. Please view our comprehensive privacy policy.

SurClaro and any software it distributes or downloads to you ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by us or the owner of such proprietary information, you will not modify, sell, or distribute works based on the Service or the Software.

We or third-party providers of content may provide links to other World Wide Web sites or resources. We do not control these sites and resources, do not endorse them, and are not responsible for their availability, content, or delivery of services.

You are granted a limited, non-exclusive license to create a hypertext link to other parts of the Service, provided that the link does not portray the Service, SurClaro, or SurClaro affiliates in a false, misleading, or defamatory way. We may revoke this license at any time. You will not frame any aspect of the Service or any SurClaro content or trademark.

WHILE WE USE REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THE SERVICE, WE MAKE NO REPRESENTATIONS AS TO THE ACCURACY, QUALITY, TIMELINESS, AVAILABILITY, OR COMPLETENESS OF THE INFORMATION, SOFTWARE, PRODUCTS, OR OTHER MATERIALS AVAILABLE THROUGH THE SERVICE, AND YOU SHOULD NOT RELY UPON THEM. WE PROVIDE THE SERVICE ON AN AS IS, AS AVAILABLE BASIS. YOU USE IT AT YOUR OWN RISK, AND SurClaro, ITS EMPLOYEES, DISTRIBUTORS, DIRECTORS, AND AGENTS ARE NOT LIABLE FOR ANY ERRORS OR OMISSIONS IN ITS CONTENT OR DELIVERY, OR FOR ANY FORM OF LOSS OR DAMAGE (INCLUDING ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, EVEN IF KNOWN TO US) THAT MAY RESULT FROM ITS USE. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO WARRANTY NOT SET FORTH IN THIS AGREEMENT WILL BE VALID. IF ANY OF THE ABOVE PROVISIONS ARE VOID UNDER GOVERNING LAW, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Our trademarks identify our products and services. You may make fair use of our trademarks in advertising and promotional materials, and in referring to our products and services (for example, in a magazine article) without our permission, provided you follow standard trademark usage practices and provide proper attribution. Other uses require our written permission.

You may never use our trademarks in the following ways:
  • In a non-SurClaro product name or publication title.
  • In, as, or as part of your own trademarks.
  • To identify products or services that are not by SurClaro.
  • To cause confusion.
  • To suggest inaccurately that we sponsor, endorse, or are otherwise connected with your activities, products, or services.
  • To disparage SurClaro.
  • In any other manner that SurClaro or its users find offensive.

    When you use our trademarks, please include the following attribution:

    SurClaro, and the SurClaro logos are registered trademarks.br>
    Except as noted above, you may not use, copy, or redistribute SurClaro logos without written or electronic permission from SurClaro. If you do not have a pre-existing agreement with SurClaro, you may request permission for logo use, but such permission is granted only infrequently.

    TERMS AND CONDITIONS OF SALE
    • 1. ACCEPTANCE OF ORDERS:
Any terms contained in Buyer order, which add to, change or conflict with the terms of a quotation and/or these standard conditions are hereby objected to. Any such proposed terms shall be void and the terms contained in or attached to this sales order confirmation shall constitute the complete and exclusive statement of the terms and conditions of the contract between Buyer and Seller and may be modified only in writing.
  • 2. CANCELLATIONS:
  • Orders are accepted with the understanding that they are not subject to cancellation once a sales order confirmation has been issued. Any order entered on the basis of this agreement shall be subject to changes, specifications or cancellations by Buyer only with Seller written consent and at a charge which Seller shall determine sufficient to indemnify it against loss.
  • 3. DELIVERY:
  • All products purchased can be downloaded instantly with the exception of those orders where the payment was made with credit card and further anti-fraud checks need to be performed. Once the payment has passed all anti fraud checks the order will be delivered.
    All download links expire after 7 days from purchase date, and only 5 attempts are available. If you need an extension you can contact us using our support ticket system. Please be aware that in some cases an extension request may imply aditional costs for you.
  • 4. RETURNS:
  • Software that has been downloaded or to which unique serial activation key(s) was gived is non-returnable. All returned checks or bank transfers are subject to a €20 fee.
  • 5. CUSTOMS and CURRENCY:
  • Recipient is responsible for all customs or duties fees that may be assessed on purchase.
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